Quote and enquiry hand-offs
Carry customer and job details from the first enquiry into a consistent quoting process without asking the office to re-enter them.
Bring the quoting, scheduling, job paperwork or follow-up process that’s taking time away from customers and delivery.
Trades and construction teams often capture the same job information across calls, email, quotes, schedules, site paperwork and invoices. When those hand-offs rely on retyping or memory, updates slow down and the office spends more time chasing the field.
We map the flow from enquiry through delivery and follow-up, then focus on one bottleneck with a clear owner. The goal is a practical workflow that fits how the team works on site and in the office, including the exceptions that still need a person.
Carry customer and job details from the first enquiry into a consistent quoting process without asking the office to re-enter them.
Make current job information easier to submit, check and share so the office and delivery team work from the same status.
Track outstanding decisions or requests and prompt the right owner before the missing response delays the next stage.
Assemble agreed job, workload or completion information into a consistent view for regular operational review.
Bring one process, the systems involved and the result you need. No technical brief is required. The first 30 minutes are free and there is no obligation to continue.
We identify the people, information, systems, decisions and hand-offs involved in the current process.
We separate work that can sensibly be automated from the judgement and exceptions that should stay with people.
If there is a worthwhile project, we explain the likely scope and provide a fixed-price proposal before work starts.
We’ll give you a straight view on whether it is worth fixing and what a sensible first phase would involve.